Last updated: June 27, 2026
This Privacy Policy describes how 24Inceptions ("we", "us", or "our"), a design studio based in Gurgaon, Haryana, India, collects, uses, stores, and protects personal information submitted through the website 24inceptions.com ("the Website").
By using this Website or submitting any information through our contact form, you agree to the practices described in this policy.
When you use our Website or contact us, we may collect the following information:
Contact form data: full name, business email address, designation, and contact number submitted voluntarily through our contact form.
Project enquiry details: service type selected and any project description you choose to provide.
Usage data: pages visited, time spent on pages, browser type, device type, and approximate geographic location collected automatically via Google Analytics 4.
Communication data: any information you share with us via email, WhatsApp, or phone call in connection with a project enquiry.
We do not collect sensitive personal data including financial information, government identification numbers, biometric data, or health information through this Website.
We use the information collected to respond to your project enquiry and provide information about our services.
We use it to understand your requirements and prepare a relevant proposal or project brief, communicate with you regarding ongoing or completed projects, analyse website usage, improve our content and user experience through Google Analytics 4, maintain records of client communications and project histories, and send relevant service updates if you have consented to receive them.
We do not use your personal information for automated decision-making, profiling, or any purpose unrelated to our design services and client communications.
We collect and process your personal information on the basis of consent when you voluntarily submit our contact form and consent to us processing your information to respond to your enquiry.
We rely on legitimate interest to understand how our Website is used through analytics and to improve our services.
If you engage us for a project, processing your information may be necessary to fulfil our obligations under that engagement.
We do not sell, rent, or trade your personal information to third parties.
We may share information only in limited circumstances, including with service providers such as Google Analytics, where Google may process usage data on our behalf subject to its own privacy policy.
We may disclose information if required by law, court order, or government authority under the laws of India.
In the unlikely event of a merger or acquisition of our business, your information may be transferred as part of that transaction.
We never share client project details, business information, or sensitive data disclosed during the course of a project with any third party without your explicit written consent.
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.
Contact form enquiries are retained for 2 years from the date of submission, or for the duration of any project engagement, whichever is longer.
Project communications are retained for 5 years from the completion of a project for record-keeping purposes.
Analytics data is retained per Google Analytics default retention settings, generally 14 months, configurable in our GA4 property settings.
You may request deletion of your personal data at any time by contacting us at info@24inceptions.com. We will action deletion requests within 30 days, except where retention is required by law.
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.
These measures include HTTPS encryption across all pages of our Website, reCAPTCHA and honeypot protection on our contact form to prevent automated spam submissions, restricted access to contact form submissions and client communications, and not storing payment information on our Website.
While we take security seriously, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of data transmitted to our Website.
Our Website uses cookies and tracking technologies to collect usage data.
Google Analytics 4 cookies such as _ga and _gid may be used for website usage analysis, including pages viewed, sessions, and traffic source. These may last up to 2 years and are used for analytics.
Google reCAPTCHA may be used for bot and spam detection on contact forms during a session.
Session cookies may be used for basic website functionality and do not store personal data beyond the session.
You can control cookies through your browser settings. Disabling analytics cookies will not affect your ability to use our Website or contact form.
Subject to applicable law, you may have the right to access a copy of the personal information we hold about you, request correction of inaccurate or incomplete information, request deletion of your personal information subject to legal retention requirements, withdraw consent where processing is based on consent, and object to processing for direct marketing purposes.
To exercise these rights, contact us at info@24inceptions.com with the subject line "Privacy Request". We will respond within 30 days and may need to verify your identity before processing your request.
We serve clients in the United Arab Emirates. If you contact us from the UAE, your personal information will be transferred to and processed in India.
India's data protection framework under the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 governs this processing.
By submitting your information, you acknowledge and consent to this cross-border transfer.
Our Website may contain links to third-party websites, including client websites referenced in case studies.
We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policy of any third-party site you visit.
Our Website and services are directed exclusively at businesses and professionals.
We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information through our Website, please contact us at info@24inceptions.com and we will delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law.
The Last updated date at the top of this page indicates when the most recent changes were made. Continued use of our Website after changes are posted constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or how we handle your data, contact Studio 24Inceptions at info@24inceptions.com.
Address: Gurgaon, Haryana, India. Website: https://24inceptions.com.
This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000, the IT (Amendment) Act 2008, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.